Terms and Conditions

Skyllamas Podcast Studio Package Purchase Terms and Conditions

Thank you for choosing a package from Skyllamas Podcast Studio. By purchasing our package, you agree to the following terms and conditions:

1. Scope of Services & Scheduling

• Service Outline:

  • Provides podcast production services according to the purchased package.

  • Includes a one-hour recording slot, 15-minute buffers before and after the session, and additional amenities (e.g., a green room).

• Scheduling Requirements:

  • Sessions must be purchased and scheduled in advance.

• Rescheduling Policy:

  • Advance Notice:

    • Free rescheduling if informed more than 48 hours in advance.

  • Short Notice/Fees:

    • A $50 fee applies for rescheduling with 24–48 hours notice.

    • Same-day changes are treated as cancellations.

  • New Clients:

    • Receive one free reschedule regardless of the notice period.

2. Cancellation Policy

• Refund Tiers:

  • Full refund (minus a 10% processing fee) for cancellations made more than 48 hours before the session.

  • Partial refund or full credit for cancellations between 24 and 48 hours before the session.

  • No refund for cancellations within 24 hours or no-shows.

• Non-Refundable Booking Fee:

  • A 20% non-refundable booking fee is required at the time of booking.

3. Force Majeure and Technology Failures

• Force Majeure:

  • Covers events such as severe weather, natural disasters, etc.

  • Allows for fee-free rescheduling, subject to mutual agreement and verification.

• Technology & Equipment Failures:

  • The studio provides backup equipment.

  • Immediate problem resolution measures are outlined.

4. Financial Terms

• Emergency Exceptions:

  • The studio may grant exceptions in emergencies on a case-by-case basis.

• Refund Window for Unused Sessions:

  • Sessions can be refunded within 30 days if not used.

  • Sessions expire after one year.

• Damage Accountability:

  • Clients are responsible for any damages caused by negligence or misconduct (e.g., excessive alcohol consumption).

5. Content Management & Intellectual Property

• Intellectual Property Rights:

  • Clients retain rights to the finalized, edited podcasts.

  • The studio retains ownership of the raw recording materials.

• Storage & Backup:

  • The studio will hold raw materials for a minimum of one year.

  • Clients are advised to maintain their own backups.

• Third-Party Materials:

  • Clients must secure necessary rights for any third-party content used.

• Content Compliance:

  • All content must conform to legal standards and the studio’s policies.

  • The studio may withhold content release if it violates these rules.

6. Studio and Client Responsibilities

• Behavior & Conduct:

  • Guidelines cover punctuality, consumption of alcohol, smoking, and guest behavior.

  • A professional and respectful environment is mandated.

• Termination Rights:

  • The studio reserves the right to terminate sessions for disruptive or dangerous behavior.

  • Clients remain financially liable even if a session is terminated due to misconduct.

7. Promotional Use and Rights

• Permission for Promotion:

  • The studio may use portions of produced content for promotional purposes.

  • Clients have the option to opt out.

• Compensation:

  • No compensation is provided to clients for promotional use of their content.

8. Legal and Compliance

• Confidentiality and Liability:

  • Provisions ensure the confidentiality of client information.

  • The studio’s liability regarding client-produced content is limited.

• Indemnification:

  • Clients agree to indemnify the studio in the event of legal repercussions stemming from their content.

9. Operational Policies and Policies for Minors

• Session Duration & Delivery Timeline:

  • Clients can expect delivery of the final podcast content within one to three weeks post-session.

• Minor Participation:

  • Minors may use the services if they have parental consent and adult accompaniment.

  • Appropriate documentation for parental consent is required.

• Data Privacy & Safety:

  • Additional precautions are taken to protect minors’ privacy.

10. Recording Approval and Release for Participants

• Mandatory Consent:

  • All participants must sign a recording release form.

• Usage of Recorded Content:

  • Clearly outlines the purposes for which the recordings may be used.

  • Helps avoid disputes over unauthorized content usage.

11. CCTV Surveillance Policy

• Security Measures:

  • CCTV is used in common areas only, with clear signage indicating surveillance.

• Compliance with Local Law:

  • The policy is compliant with New Jersey privacy laws.

• Data Access & Use:

  • Video footage is limited to security purposes and is shared with authorities only when necessary.

Overall Impressions and Considerations

• Clarity and Thoroughness:

  • The document is comprehensive, addressing scheduling, cancellations, intellectual property, legal liabilities, and security.

• Risk and Responsibility:

  • Risk is allocated clearly to protect the studio’s operations, with significant client responsibilities (cancellations, behavior, content compliance).

• Flexibility vs. Strictness:

  • The terms balance flexibility (e.g., force majeure provisions) with strict policies on cancellations and rescheduling.

• Legal Protections:

  • Although the studio retains rights to raw materials and promotional use, both parties have defined responsibilities.

  • Mediation or arbitration may be used to resolve disputes.

• Recommendations for Clients:

  • Review cancellation, rescheduling, and refund policies carefully.

  • Understand your responsibilities concerning content management and legal compliance.

  • For recordings involving minors, ensure all necessary consents are properly documented.

• Recommendations for the Studio:

  • Consider providing a plain language summary or FAQ section for easier client understanding.

  • Ensure that all clients clearly understand the financial and legal implications before committing.